Help & Resources
Age Requirements "COPPA" Terms & Conditions for Use Policy
At Korenation Studios, we take the safety and privacy of all users seriously, especially children. To comply with the Children's Online Privacy Protection Act (COPPA), we have implemented the following policies regarding age restrictions and user data collection.
Delivery Time Policy
A delivery time policy lays out the estimated timeframe for receiving your order. It typically details processing times (how long it takes to prepare your order for shipment) and shipping windows (the estimated number of business days for your package to arrive). You'll likely find information on different shipping options available, each with its own associated delivery speed and cost.
Gift Return Policy
Want to spread joy but unsure about the perfect gift? Relax! Our gift return policy allows for stress-free exchanges or returns within 30 days of purchase with proof of purchase (gift receipt or packing slip). This way, you can ensure your gift finds its perfect home! Some exclusions may apply, so be sure to review the full policy for details. Happy gifting!
Order Tracking Policy
An order tracking policy clarifies how you can monitor the whereabouts of your purchase. It will explain when you can expect to receive tracking information, typically via email or your online account. The policy should detail what the tracking information includes, such as the courier company used and the estimated delivery date. It might also outline procedures for troubleshooting any tracking issues, so you can stay informed and confident about when your order will arrive.
Payment Methods Policy
Korenation Studio’s website payment method policy clarifies your options for checkout and any associated fees. It will clearly list all the accepted payment methods, which might include credit cards, debit cards, digital wallets, and even alternative options like buy now, pay later services.